DenizBank A.Ş only collects information it must due to legal legislation and also information that will enable it to provide the best services and products.
Our main approach is to handle customer data with secrecy, security and in line with customer wishes.
Customer information are private in terms of privacy terms of DenizBank and access to these data by DenizBank employees are regulated as per DenizBank Privacy Policies; customer data cannot be shared with any persons or institutions apart from obligatory situations stipulated in legislation.
For outsourcing services, there is always an article in signed agreements on customer data privacy and outsource companies and their personnel are required to obey secrecy and secret keeping rules determined as per DenizBank Privacy Policies.
Customer data can only be shared with other institutions upon customer request. We kindly request you to inform Açıkdeniz Telephone Banking through 0850 222 0 800 when you don’t wish to be notified by the Bank.
Customers are obliged to correctly identify themselves to access their information in the internet channels.
DenizBank respects your trust on condition that customer data security is ensured as per legal legislation.
DenizBank Security Group
Affluent Contact Line
You may call the contact Line 0212 340 21 21 only affluent banking customers can use and perform all banking transactions 24/7...
Also you may contact your private customer representative on the Affluent Contact Line who speak English and Russia without linking to voice mail system and spend more leisure time with your family.
Please click here for your private customer representative to call you on the day and hour you wish.