March
20 awards at the Stevies*
With its sales and customer satisfaction oriented approaches in the banking sector, DenizBank was granted 6 gold, 6 silver and 7 bronze awards in “Awards for Sales and Customer Service” in which more than 2.000 corporations from 65 countries competed and which was held by Stevie Awards, one of the most prestigious global award organizations.
With the high scores it obtained in the evaluation of the judges, DenizBank won “Grand Stevie” award granted only to the most valuable companies and was granted 20 awards in total. The bank was also the only institution that won the most gold awards among all participants with its activities in one country.
April
DenizBank won MPE “Mobile Payment” Award with fastPay
DenizBank's innovative payment system application fastPay won the ”Mobile Payment” award at the Merchant Payment Ecosystem Awards.
May
Deniz Academy Award
Continuing its activities as the development center of DenizBank employees, Deniz Academy received the Bronze Award in “Best impact of Corporate University on implementation of business strategies of the organization” category at the contest organized by the Paris based Global Council of Corporate Universities which offers a prestigious platform where all intercontinental universities share their experiences.
Gold Effie Award
Breaking new grounds in the sector thanks to the support given to agriculture, DenizBank won a Gold Effie in the category of “differentiating locally” within the 2015 Effie Turkey Advertising Effectiveness Competition known as the Oscars of advertising.
June
DenizBank AG Award
Providing service to a wide range of customers with its well established structure in Austria and Germany, DenizBank AG was granted “Excellent Customer Orientation” award by the Financial Marketing Association of Austria thanks to its service approach that enhances customer experience.
October
EFMA Awards
DenizBank received the second prize in Most Disruptive Innovation Award with direct access to e-government gate Project and first prize in the Global Innovator category with e-government gate, Kumsal, ATM Optimizer and Deniz Shell Projects from EFMA (European Financial Management Association), one of the major institutions of finance and banking industry in the European Union.
TİDE Award
DenizBank received the “Corporate Awareness” award at the TİDE (The Institute of Internal Auditing- Turkey) awards.
December
Those who add value to Turkey Award granted to Hakan Ateş
Thanks to his works adding value to the business world, culture and arts, DenizBank CEO Hakan Ateş was granted the “Those who Add Value to Turkey” award presented by Bahçeşehir University in 2015 for the fifth time to those who orient education and development, contribute to the national economy, art legacy, promotion and recognition of our country.
Stevie Awards Categories
Gold Stevie Awards:
Contact Center
- Customer Service Department of the Year
- Award for Innovation in Customer Service
- Inbound Marketing Program of the Year
CRM and Customer Satisfaction Group:
- Business Intelligence Solution
- Customer Service Complaints Team of the Year
- E-Commerce Customer Service Award
Silver Stevie Awards:
Contact Center
- Contact Center of the Year (Over 100 seats)
- Best Use of Technology in Customer Service
- Relationship Management Solution
Telesales
- Sales Department of the Year
CRM Group
- Relationship Management Solution
- Best Use of Technology in Sales
Bronze Stevie Awards:
Telesales
- Telesales Team of the Year
- Sales Growth Achievement of the Year
Direct Sales
- National Sales Team of the Year
- Field Sales Team of the Year
- Award for Innovation in Sales
Product and Portfolio Management
- Collaboration Solution
- Business Development Achievement of the Year