Username, E Code, Password

If you are logging in to the AçýkDeniz Internet Branch for the first time, for security reasons, you are asked to change your e-code and AçýkDeniz password. Apart from this, users who do not change their e-codes and passwords for 180 days will also have to change them for security reasons.

You can learn your user name by dialing 444 0 800, and then pressing 5.

By calling 444 0 800 and then pressing 5, you can hear your password prompt sentence. If you still cannot remember your password, you may request a new password using the “Forgot my Password” menu on our web site.

Yes. If you enter your e-code or password incorrectly 3 times, your accounts will be blocked for an hour.

You can call 444 0 800, press 5 and have your access restored.

By calling 444 0 800 and pressing 5, your access to the system can be restored.

By calling 444 0 800, you can learn your customer number and receive a password for your card.

Immediately after you ask for a password, an official from the Contact Center will call you by phone and approve your password.

It should have at least 6 and at most 24 characters provided at least one of them being a letter.

It should have at least 1, at most 4 digits. It can only contain numbers.

To change your username, you have to apply again from the nearest branch.

You can change them on the AçýkDeniz site using the “Security Management/Password Transactions” menu.